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Player Tickets

Epic Online Services (EOS) provides a Ticketing System to support your products from a centralized location using an automatically generated, preassigned email address and a public web API key. The ticketing system supports:

Tracking open, in-progress, and closed tickets Merging related tickets Replying to end-users who have submitted a ticket and receiving replies

Web API Key

  • First off you must get your Web API Key from the Epic Developer Portal for your Product/Application, you can find this by going to “Player Ticketing” > “Show API Key” Button

Submitting a ticket

  • The EOSCoreWeb module makes it easy to submit tickets, all you have to do is enter your Web API Key and fill out the information you need in the Request

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The Result

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